Welcome to the Help & Support section of Sellit.lk

Here you will be able to find the frequently asked questions about our services on sellit.lk and learn more about how you can sell your goods fast and find grand deals. If you don’t find answers to your query we are ready to help. Get in Touch with us.

Stay Safe

Sellit.lk's safety measures


At Sellit.lk we are working hard to ensure your experience on our site is safe.
Our safety measures include:

Hiding your email address on ads you post to protect you from spam and fraud.
We hide your contact number on ads you post to protect you from spam.
We are making improvements to our technology to prevent any illegitimate activities taking place.
Tracking reports of suspicious or illegal activity to prevent constant offenders from using the site again. 
Providing safety advice to help you protect yourself from fraud.

Reporting a safety issue


If you feel you have been a victim of a scam please report your situation to us. If you have been cheated or robbed, we also recommend that you contact your local police department.

Sellit.lk is committed to ensuring the privacy of our users and therefore does not share information about its users publicly. However, we are committed to the safety of our users on full scale and will cooperate with the police and other legal departments should we receive any requests for information in connection with fraudulent or other illegal or criminal activity.



At Sellit.lk we are working hard to ensure your experience on our site is safe.
Here you can find advice on how to stay safe while buying & selling on Sellit.lk.

General safety advice


Meet & Check - Try meeting the seller in person and checking the item thoroughly to make sure you are satisfied with it before you make a payment.
Try to exchange the item and payment at the same time – Buyers don’t make any payments before receiving the items. Sellers, don’t send the item before receiving the payments
Use common sense – Avoid unrealistic offers and goods. If the price is too good to be true be cautious before proceeding.
Never give out your financial information -This includes financial details such as bank account details, eBay/PayPal information, and any other information that could be misused by fraudsters.

Scams and frauds


Fake payment services - Sellit.lk does not offer any form of payment scheme or protection. Please report any fraud emails claiming to offer such services to any buyers or sellers. Please Avoid using online payment services or sites unless you are 100% sure that they are genuine and you do so at your own risk.
Fake information requests - Sellit.lk never sends emails requesting your personal details. If you receive such an email asking you to provide your personal details to us, do not open any links. Please report the email as spam and delete it.
Fake fee requests - Avoid anyone that asks for extra money to buy or sell an item or service. Sellit.lk is a free service and will not charge users for its basic uses, and doesn't allow items that are not located in Sri Lanka, so import and brokerage fees should never be required
Requesting to use money transfer services such as Western Union or MoneyGram - These services are not meant for transactions between unknown parties and many scams are run through them. Please avoid requests to use these services.

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